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Extra capacity to get sustainability work moving

When priorities have been agreed but delivery stretches beyond the available time, capacity, or internal connections, ACT steps in to help move the work forward.

We can develop a programme from the ground up, lead a specific initiative or work alongside your existing team, coordinating stakeholders, partners and delivery from beginning to end.

Flexible support, shaped around your organisation

Organisations come to ACT at different stages. Some need to turn an early idea into a workable programme. Others already have a strategy but need additional capacity to activate it across teams, locations or stakeholder groups.

Support can be structured around a defined project, a recurring programme or temporary additional capacity within your team, depending on what you need and the resources already in place

Sustainability programme development and activation

We turn sustainability and social-impact priorities into structured, workable programmes. This can include defining objectives, identifying participants, developing the delivery plan and coordinating the resources needed to bring the programme to life.

We can build a new programme from the ground up or help activate an existing strategy that has not yet moved into delivery.

Stakeholder and employee engagement

We help internal and external stakeholders understand an initiative, see their role within it and stay involved as it develops.

Support can include stakeholder mapping, engagement planning, programme communications, workshops, feedback processes and community building.

Strategic partnerships and ecosystem development

The right partners can provide expertise, credibility, reach and resources that may not exist inside one organisation. We identify, approach and coordinate businesses, associations, community organisations, suppliers and other stakeholders that can strengthen the programme.

We help build relationships around a shared objective and establish the roles and structure needed to work together effectively.

Communications for participation and change

We develop communications that help people understand an initiative, see their role within it and take part.

This can include programme messaging, participation campaigns, internal communications, toolkits and content designed to build awareness, encourage involvement and maintain momentum over time.

Sustainable events and experiences

We create events and experiences that bring sustainability priorities to life while reducing unnecessary environmental and social impacts.

From internal workshops and employee activations to conferences and stakeholder events, we work with you to create unique experiences that are plastic-free, zero waste, and carbon neutral, following the ISO 20121 guidelines. And we go above and beyond by working with minorities and local communities to leave a positive legacy.

Programme coordination, measurement and reporting

We coordinate the moving parts that keep a programme progressing—including timelines, partners, suppliers, stakeholders, communications and delivery.

We also establish practical measures of participation and outcomes, gathering the information needed to evaluate the initiative, communicate its results and improve future activity.

How we create participation and momentum

We believe people are more likely to participate when they understand how an initiative connects to what matters to them.
That is why we begin by understanding what success looks like from the perspective of the people involved and then design the programme, engagement and delivery around it.
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1. Understand what success means

  • Clarify the organisation’s priorities and intended outcomes
  • Listen to the people expected to participate
  • Understand their needs, motivations and constraints
  • Identify where progress is slowing and why
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2. Design for participation

  • Connect the programme to what matters to each stakeholder group
  • Make roles, responsibilities and next steps clear
  • Create practical and accessible ways to contribute
  • Align partners, activities and communications around the desired outcomes
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3. Coordinate delivery

  • Bring together internal teams, partners and suppliers
  • Deliver activities and engagement opportunities
  • Maintain clear ownership and communication
  • Resolve challenges and keep the programme moving
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4. Make progress visible

  • Capture participation, feedback and outcomes
  • Show people what happened because they contributed
  • Report results, lessons and opportunities
  • Use the learning to improve the next stage

Who we’ve worked with

Serena brought strategic clarity and creativity to every stage of the project. She combined strong stakeholder management with rare attention to detail, ensuring flawless execution while always keeping impact and purpose front of mind.

Euracial CheeTÜV Rheinland

We’d been stuck for ages going around in circles with our offering and needed a new perspective. Serena helped us understand what we were trying to achieve and build something completely new. It was refreshing to receive strategic insight that was fast, practical and helpful.

Adam BastockFounder, People Planet Pint

Serena played a key role in shaping Green Carib’s commercial strategy, most notably by connecting us with the Ocean Plastics Forum. This partnership will help us navigate the EU plastic certification process and open opportunities with European buyers.

Tiffany SullivanFounder, Green Carib

The team went above and beyond thinking through all the little details. Having an experienced hand helping us with market insights was also helped us create a great experience for our first time in APAC events.

Gaya AnandaHead of Field Marketing, APAC Circle Internet Financial

I would like to commend Serena for her experience in running events, mega events. She has delivered memorable and successful FPAS’ inaugural Financial Planner Awards 2018. We have since engaged ACT for the subsequent Financial Planner Awards 2019, Financial Planner Awards 2020 (Virtual event) and the World Financial Planning Day 2022 and 2023 events, as she has proven to deliver remarkable result each time. She has gone beyond her responsibilities to ensure the success of the event. I truly appreciate the commitment that her and the team have displayed and the contribution of the amazing ideas in resolving various situations. For an organization, it is important to have the assurance that the event will carry on successfully.

Samantha WongChief Executive Officer, Financial Planning Association of Singapore
Ready to move your sustainability priorities forward?
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