Client
TÜV Rheinland
Industry
Testing, inspection and certification · ESG and compliance
Context
TÜV Rheinland was strengthening its sustainability implementation measures and services and wanted to bring this work to life for both internal teams and key clients. ACT designed and delivered an interactive sustainability engagement programme that built internal understanding and alignment while creating a meaningful opportunity to engage clients around TÜV Rheinland’s evolving sustainability offer.
Services
- Sustainability engagement programme design
- Client and stakeholder experience design
- Interactive workshop facilitation
- Sustainable event and experience delivery
- Cross-functional and supplier coordination
- Impact analysis and programme recommendations
The programme needed to do two things at once: build internal confidence around TÜV Rheinland’s renewed sustainability offer and create genuine interest among key clients.
The challenge
TÜV Rheinland was strengthening its sustainability implementation measures and services, but needed a more tangible way to introduce this evolving offer to both internal teams and key clients.
People & partners
ACT worked with TÜV Rheinland’s internal teams, key clients and delivery partners to create an experience that connected service development, stakeholder engagement and practical sustainability action.
The opportunity
A shared, interactive programme could build internal alignment while giving clients a meaningful introduction to TÜV Rheinland’s renewed sustainability offer, creating useful insight to refine and repeat the format.
What ACT did
ACT designed and delivered a hands-on programme that translated TÜV Rheinland’s renewed sustainability offer into a shared experience for internal teams and key clients.
Define the shared purpose
Clarified how the programme would connect internal teams with key clients while introducing TÜV Rheinland’s renewed sustainability measures and services.
Create an interactive experience
Developed the “Build Your Visionary Smart Home” workshop, using practical choices around energy, water, circularity and community to make sustainability tangible.
Design the programme responsibly
Built responsible choices into the experience, from reusable materials and a low-waste format to inclusive catering and ethical prizes.
Bring stakeholders into the conversation
Facilitated a collaborative, non-corporate experience that opened practical discussion between TÜV Rheinland teams and invited clients.
End-to-end delivery
Managed stakeholders, suppliers, materials and programme logistics to create a coherent experience from invitation through facilitation.
Review, refine and repeat
Produced an analysis report and recommendations for future editions, creating a stronger, more repeatable format rather than a one-off activation.
The Impact
The programme did more than create a well-attended experience. It opened a shared conversation around TÜV Rheinland’s sustainability services and established a format that could be improved and repeated.
